Search

Call us today and speak to one of our relocation experts
0345 603 8774

up

Birmingham

Harrow Green

Unit 3 Bromford Central, Bromford
Lane, West Midlands
B8 2SE
Phone: +44 (0) 121 326 0810

Details

Bristol

Harrow Green

3 Dean House, Dean Road Trading
Estate Avonmouth
BS11 8AT
Phone: +44 (0) 121 326 0810

Details

Croydon

Harrow Green

Eagle House, Waddon Industrial
Estate 3b Princes Way
CR0 4RD
Phone: +44 (0) 20 8633 1800

Details

Glasgow

Harrow Green

Unit 3B Milnpark Trading Estate
12 Lambhill Quadrant, Kinning Park,
Scotland G41 1SB
Phone: +44 (0) 141 419 7070

Details

Leeds

Harrow Green

Unit 22, Millshaw Industrial Estate
Millshaw Park Lane, Yorkshire
LS11 0HF
Phone: +44 (0) 113 272 6460

Details

London

Harrow Green

2 Oriental Road
E16 2BZ

Phone: +44 (0) 207 540 6500

Details

Manchester

Harrow Green

Unit 3, Europa Triangle
John Gilbert Way
M17 1FP
Phone: +44 (0) 161 669 5020

Details

International Moving
& Storage

Harrow Green

2 Oriental Rd, London
E16 2BZ

Phone: +44 (0) 207 540 6570

Details

ITP Group

Harrow Green

Unit 1
Stadium Way, Tilehurst, Reading
RG30 6BX
Phone: +44 (0) 1189 438 001

Details

IT Efficient

Harrow Green

Units 4B-4F, Shefford Industrial Park,
St. Francis Way, Shefford,
Bedfordshire, SG17 5DZ
Phone: +44 (0) 1462 813 132

Details

Relocom

Harrow Green

Units 4B-4F Shefford Industrial Park,
St. Francis Way, Shefford,
Bedfordshire, SG17 5DZ
Phone: +44 (0) 345 3131 491

Details

Harrow Green About Us Quality

About Us

print

Quality

As you can see here, we have all the stamps of approval we need to show that we are meeting the highest standards in our industry.

Harrow Green - QualityHG Anti-Corruption and Bribery Policy 1701 These are tried-and-tested methods and standards, with accreditations awarded by external organisations. We know the importance of these badges and are very proud to display them. They demonstrate our commitment to best practice in all areas of our work.

We go further

We also have our own internal quality manager, and conduct our own audits, to make sure that we meet and surpass these standards. Compliance is crucial but, in our organisation, going beyond compliance is crucial too. We set ourselves higher standards, so that our customers can have absolute confidence in us – so that you can see we tick all the boxes, and then we go further.

We do this because our customers have told us that this is important to them. We do this so that our staff can take pride in their work and aim for excellence in their own development.

We do this because customer service is at the heart of everything we do.

This is probably why we are chosen more often than any other service provider in our field.

Awards

We have won several industry awards, some several times, including PFM Partnership Awards, Commercial Mover of the Year, Best Innovation in FM Services Award and the BIFM Best Corporate Supporter Award. We were named as 'one to watch' by Best Companies.

About Us

Harrow Green won the prestigious 2014 Commercial Mover of the Year award.

Harrow Green won the prestigious 2014 Commercial Mover of the Year award.

We have won this prestigious award twice, most recently in 2014, and were a finalist in 2015. The award is made by the British Association of Removers following a three-phase competitive process which includes: three judges interviewing selected clients, an audit by QSS (the BAR's UKAS-accredited certification body) and careful consideration by the judges. The award signifies excellence in all areas of our business including service quality and delivery, professionalism and customer care.

Vendor of the Year

Vendor of the Year:

We received this award from UBS Managing Director, Andrew Owen. The award was based on our on-site performance and was measured against all other suppliers via a criteria that included "Best Practice; understanding UBS values and culture; having motivated staff; positively adapting to change and flexing in line with business requirements; consistently delivering an exceedingly high quality of service; good business management; proactively proposing cost commitment and reduction exercises; fully supporting UBS ecology initiatives and sharing ideas with the bank".

Best Companies accreditation

Best Companies are committed to helping organisations listen to their employees' opinions so they can improve employee engagement. Best Companies accreditation was established to acknowledge excellence in the workplace. We were named as 'one to watch' because of our commitment to our workforce and our focus on workplace engagement as an integral part of our success and growth.

Harrow Green were shortlisted for an EMMA in the International Moving Company of the Year category.

Harrow Green were shortlisted for an EMMA in the International Moving Company of the Year category.

The EMMA Awards were created to celebrate excellent service in global mobility worldwide. They are awarded by the Forum for Expatriate Management, recognising the industry leaders, business successes and rising stars.

Leadership in Customer Focus

Leadership in Customer Focus:

The East London Chamber of Commerce/Docklands Business Awards were sponsored by HSBC and Canary Wharf Group. Following a detailed initial submission and against very tough Canary Wharf competition, we were shortlisted as a finalist and then invited to attend an in-depth examination of its credentials by a tough judging panel. Measured against criteria that included "Staff training and customer satisfaction; customer feedback process; continuous process of improvement; future market penetration and growth plans", we were announced as the clear winner in the 'Leadership in Customer Focus' category.

PFM Awards

PFM Awards:

We are one of the most successful entrants in the PFM awards history, reaching at least the 'finalist' stage every year that we have entered. Most importantly, we are the only company in our service sector to have won five times for our work with NOP, The British Library, the BBC, Telereal and BT, and in a separate category we were given the award for the standards of excellence achieved by our Training Centre.

We were a finalist in the Learning and Career Development category for the BIFM Awards 2015.

We were a finalist in the Learning and Career Development category for the BIFM Awards 2015.

These industry-leading awards seek out the gold standard in FM and beyond. We were chosen because of our strategic approach to learning and career development; with a clear programme tailored to the specific needs of our customers and people, and strong evidence of a link between investment in learning and development, with our team and organisational success.

We were finalists for Excellence in Customer Service at Birmingham Chamber of Commerce Business Awards

We were finalists for Excellence in Customer Service at Birmingham Chamber of Commerce Business Awards.

We have entered the Greater Birmingham Chamber of Commerce Business Awards 2016 in the category of Excellence in Contributing to the Community

Best Innovation in FM Services:

Best Innovation in FM Services:

We received this award for Best Innovation in FM Services at the Working Buildings Innovation Awards, for our equipment recycling programme. This award demonstrates our commitment to sustainability and our ability to implement successful initiatives.

Accreditations

Harrow Green demonstrates compliance with Customer Service Excellence

Harrow Green demonstrates compliance with Customer Service Excellence.

SGS is the world's leading inspection, verification, testing and certification company. Harrow Geen have continued to meet the Customer service Excellence Standard.

ISO 14001 Environmental Management Systems – Cert EMS 555788

This standard provides assurance to company management and employees, as well as external stakeholders, that environmental impact is being measured and improved. Our ISO 14001 certification means that we have recognised that our services can have an impact on the environment and have sought to achieve the best possible standards in identifying and addressing those impacts through externally verified and robust environmental management systems. This includes an Environment Agency Permit controlled recycling facility ensuring we can contribute to our clients' compliance requirements.

ISO 14001 Environmental Management Systems – Cert EMS 555788

We are Achilles/UVDB (category B2) certified

Achilles is a leading global provider of integrated supplier management and is a name trusted by procurement communities the world over. Achilles UVDB is the community for the UK utilities industry. We are an Achilles listed company; we maintain this high level of Quality, Environental and Health and Safety scrutiny to demonstrate our commitment and drive improvement in all these areas.

We are Achilles/UVDB (category B2) certified

We are BS 8522 certified

This means that we have achieved the highest quality standards in our industry sector. We are the first company to achieve this for all our UK locations. The BS 8522 quality standard was developed by the BAR Commercial Moving Group in collaboration with the British Standards Institution (BSI), facilities managers and procurement and removal professionals. The standard provides the commercial moving industry with recognised, specific and measurable benchmarks which are relevant to its particular activities.

We are BS 8522 certified

We are FIDI FAIMPlus certified

We are FIDI FAIMPlus certified

We are certified as compliant with the Safecontractor sector compliance scheme

Safe Contractor is a leading health and safety pre-qualification assessment scheme, dedicated to promoting higher standards of competence and compliance through industry-specific health and safety assessments. Although we are not a construction or trade supplier, we do work with partners in construction projects to provide business relocation services. We have met the Safe Contractor requirements for working in the construction industry which demonstrate our achievements in this area of our work.

We are certified as compliant with the Safecontractor sector compliance scheme

ISO 9001 Quality Management Systems – Cert FS 34113

Our ISO 9001 certification confirms our long-standing commitment to quality and continuous improvement. We have been continuously certified since 1996. ISO International Standards ensure that products and services are safe, reliable and of good quality. The ISO 9001 standard is based on a number of quality management principles including a strong customer focus, the motivation and implication of top management, the process approach and continual improvement.

ISO 9001 Quality Management Systems – Cert FS 34113

We are approved by JAUPT to deliver training

This means that JAUPT have given their seal of approval to the training we give to our delivery professionals. Their assessment includes our processes, materials and facilities. The Joint Approvals Unit for Periodic Training (JAUPT) manages the approval and quality assurance of centres and courses delivering Periodic Training in line with the requirements set out in the EU Directive on Initial and Periodic Training.

We are approved by JAUPT to deliver training

We are certified as compliant with the CHAS sector compliance scheme

The Contractors Health and Safety Assessment Scheme (CHAS) is the largest and fastest growing health and safety assessment scheme in the UK. It is dedicated to completing health and safety pre-qualification assessments to a nationally recognised and accepted threshold standard. By being accredited by CHAS, we avoid unnecessary duplication in competence assessments, saving time and resources for all involved.

We are certified as compliant with the CHAS sector compliance scheme
Download Certificate

Partnerships & memberships

Personnel Today awards 2015

We are a partner organisation of this innovative apprenticeship programme, and were closely involved in its formation. We were finalists for the Innovation in Recruitment category of the Personnel Today awards 2015 – a major achievement for a programme as young as Growing Talent which only began in 2014.

We are a member of BAR, the British Association of Removers

The British Association of Removers (BAR) is the recognised voice of the professional moving industry and has been promoting professional excellence in the removals industry for more than a century. It is at the forefront of developing and maintaining standards and services for the benefit of its members and their customers.

We are a member of BAR, the British Association of Removers

We are a member of IAM – the International Association of Movers

We are a member of the International Association of Movers (IAM), a global association of movers committed to providing customers with the highest level of service available.

We are a member of IAM – the International Association of Movers

We are a corporate member of the British Institute of Facilities Management

We work closely with partners and associates in related industries to provide you with assured and seamless solutions to your business requirements. We are a member of a number of industry bodies for service and quality assurance. The British Institute of Facilities Management (BIFM) is the 'natural home' of facilities management in the UK. Founded in 1993, the Institute provides information, education, training and networking services for over 12,000 members. We are an active member and corporate supporter of BIFM and its professional membership.

We are a corporate member of the British Institute of Facilities Management

We are a member of FIDI, the organisation representing worldwide movers

The FIDI Global Alliance is the largest global alliance of independent quality international removal companies. Membership of FIDI provides our clients with a global network of strategic partners operating to a common quality standard.

We are a member of FIDI, the organisation representing worldwide movers

We are an authorised member and agent of The British Association of Removers DBA the Movers Trading Club (MTC)

Harrow Green is an authorised member and agent of The British Association of Removers DBA the Movers Trading Club (MTC) which is a Foreign (non-USA) based 'Non Vessel Operating Common Carrier'(NVOCC) registered with the US Federal Maritime Commission (FMC), organisation number 013636.

We are an authorised member and agent of The British Association of Removers DBA the Movers Trading Club (MTC)

We are an O'Neil Strategic Partner for records management systems

O'Neil Software delivers unique, comprehensive and cost-effective record storage and management solutions. Their systems track multiple types of data including traditional storage boxes, file folders, documents and tapes and they are known as the industry pioneer for barcode tracking, wireless handhelds and web technology.

We are an O'Neil Strategic Partner for records management systems

We are a member of RoSPA – The Royal Society for the Prevention of Accidents

The Royal Society for the Prevention of Accidents (RoSPA) are a registered charity and have been at the heart of accident prevention in the UK and around the world for almost 100 years. Our membership of RoSPA is part of our commitment to providing our staff and clients with safer, minimum-risk occupational environments.

We are a member of RoSPA – The Royal Society for the Prevention of Accidents

scrolltop